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Help & Support

Answers, guides and a way to reach us — right inside Mebiz.

How can we help?

Search articles by keyword — GSTIN, HSN, GSTR-1, credit note.

Getting started

2 articles

Connect Shopify, configure Mebiz and issue your first invoice.

Invoices & documents

3 articles

How GST invoices are generated, numbered and delivered.

GST filing

3 articles

GSTR-1, GSTR-3B, readiness checks and filing history.

Customers & GSTIN

2 articles

B2B vs B2C, GSTIN verification and place of supply.

Credit notes & refunds

1 articles

When to issue a credit note and how it flows into your returns.

Billing & plans

1 articles

Manage your Mebiz subscription, invoices and payment method.

Account & team

1 articles

Members, roles, notifications and data controls.

Still need help?

Our support team replies within one business day. Include the invoice number or order name for the fastest resolution.

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System status

All systems operational.

Shopify sync · GSTN portal · Email delivery · SMS delivery — all healthy.

Other ways to reach us

Email: support@mebiz.example

Priority chat: Mon–Fri, 9am–7pm IST (Growth & Scale plans)